ORDER MINIMUMS
Opening Order: $100
Minimum reorder: $75
Single Flat Sheet — MOQ: 6 • Price: $3
3 Sheets Rolled — MOQ: 4 • Price: $8
PAYMENT
Payment is made via credit card. Orders are charged at time of shipment.
SHIPPING
Orders ship in 4-7 business days and ship via USPS or UPS, whichever is most cost effective. All shipping costs are the responsibility of the buyer. Expedited shipping is available at an additional cost and this request must accompany the order. MASU is not responsible for carrier delays. Shipping charges will not be refunded for orders that are returned to sender. Duties and customs fees are the responsibility of the buyer.
BACKORDERS
Occasionally items may be out of stock. Out of stock items will be cancelled from the order. We will notify you ASAP about out of stock items.
CANCELLATIONS, ADJUSTMENTS, RETURNS, & EXCHANGES
Order adjustments and cancellations must be submitted via email within 24 hours of placing the order. Returns & exchanges are not accepted. Damaged goods must be reported within 5 business days of receiving the order and returned within 10 business days of receiving the order. Please send photos of damaged orders to hello@givemasu.com. Once damaged goods are received, a refund will be issued via original form of payment. Please notify us of shipment errors within 5 days of receiving the order.
PACKAGING & DISPLAY
Single flat sheets are rolled for shipping. 3 sheets rolled are rolled in glassine and a sample of the paper is wrapped around the outside for customers to see and feel. 3 sheets rolled may not be broken apart and sold as single sheets. Please let us know if you have any questions about our packaging.
COPYRIGHT
All work is ©MASU. Do not reproduce, use, or alter any work without permission from MASU.